Privacy Policy

1. Introduction

COEUR IP LLC is committed to protecting your privacy and safeguarding the personal data entrusted to us. We recognise the importance of maintaining the confidentiality, integrity and security of personal information collected through our website and in the course of providing our legal and advisory services.

This Privacy Policy explains how we collect, use, disclose, protect and process your personal data. It does not apply to third-party websites that may be accessed through links on our website. We encourage you to review the privacy policies of those websites before providing any personal information.

2. Who we are

COEUR IP LLC is a boutique intellectual property practice incorporated in Delaware, United States, providing comprehensive intellectual property services across Africa through a trusted network of associates. We advise businesses, innovators, institutions and brand owners on the protection, management, enforcement and commercialisation of intellectual property rights throughout the continent.

3. Personal data we collect

Depending on the nature of our relationship with you, we may collect and process the following categories of personal data:

• Contact information, including your name, title, employer, postal address, telephone number and email address.
• Client and matter-related information provided during the course of our services.
• Identification and compliance information required for client due diligence and regulatory compliance.
• Financial and billing information necessary for payment processing.
• Recruitment information submitted by job applicants, including CVs and employment history.
• Event registration and marketing preferences.
• Technical information collected through our website, including IP address, device information, cookies and website usage data.

4. How we collect your information

We may collect personal data:

• Directly from you through correspondence, enquiries, forms, meetings or our website.
• During client onboarding and regulatory compliance procedures.
• From recruitment agencies or professional references in connection with employment opportunities.
• From publicly available sources where appropriate for verification or business purposes.

5. How we use your personal data

We process personal data only where permitted by applicable law and for legitimate business purposes, including to:

• Provide and administer our legal and advisory services.
• Manage client relationships and fulfil contractual obligations.
• Comply with legal, regulatory, anti-money laundering, sanctions and risk management requirements.
• Process employment applications.
• Send legal updates, publications, invitations and other communications where you have elected to receive them.
• Protect our legal rights and prevent fraud or other unlawful activity.

You may unsubscribe from our marketing communications at any time.

6. Disclosure of personal data

Where necessary, we may share personal data with:

• Our professional advisers, auditors and financial institutions.
• Trusted third-party service providers who support our operations.
• External legal counsel, local associates, experts and consultants engaged on client matters.
• Government authorities, regulators, courts or law enforcement agencies where required by law or legal process.

Where third parties process personal data on our behalf, we require them to maintain appropriate confidentiality and security standards.

7. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or misuse.

Although no method of electronic transmission or storage is entirely secure, we employ commercially reasonable safeguards designed to maintain the confidentiality and integrity of the information entrusted to us.

8. Your rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data where there is no lawful basis for its continued processing.
• Withdraw your consent where processing is based on consent.
• Request information regarding how your personal data is processed.

Certain rights may be restricted where necessary to comply with legal obligations, preserve legal privilege or protect our legitimate interests.

9. Contact us

If you have any questions about this Privacy Policy or the way COEUR IP processes your personal data, please contact us:

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business practices or website functionality. Any revised version will be published on this website, and we encourage you to review this page periodically to remain informed about how we protect your personal data.

See also our Cookie Policy, Terms & Conditions and Website Disclaimer.